Case Study: Document Scanning & Digital Mailroom for CLEAResult
Document scanning accelerates work order processing, enabling growth for a home energy efficiency assessor
CLEAResult conducts home energy assessments (HEA) for over 40,000 residents and was experiencing significant growth. With over 35,000 documents being generated weekly, CLEAResult turned to MetaSource to find a better way to handle this increasing influx of paper.
Download this case study to learn more about:
- Faster “Time-to-Serve”: work performed as the result of a HEA can take place 2-3 business days faster (which also accelerates CLEAResult’s cash flow)
- Doing More with Less: handles volume increases of 10% 20% per year without increasing staff
- Enhanced Customer Service: CLEAResult customer service reps can answer questions on the same call instead of hours later
- Off-site Storage Savings: 40,000 documents per month no longer need to be stored off-site
“I would definitely recommend MetaSource. I really appreciate the accessibility of the team. I can’t think of a time where I didn’t get a response in a day, if not immediately. It’s great to work with them.” – Brian Kissane/Regional Operations Manager, CLEAResult