How VNS Health Created an Efficient Grievance & Appeals Unit with a Digital Mailroom
VNS Health approached MetaSource for help creating a best-in-class grievance and appeals unit. By outsourcing their mailroom to MetaSource, the company was able to do just that.
VNS Health turned their paper-based process into a digitized one to achieve several benefits, including:
- Increased efficiency
- Reduced costs
- Enhanced employee productivity
- Improved member experience
- Ensured audit preparedness
Download the case study to learn all about how the company gained these advantages with a digital mailroom solution from MetaSource.