How VNS Health Created an Efficient Grievance & Appeals Unit with a Digital Mailroom

VNS Health approached MetaSource for help creating a best-in-class grievance and appeals unit. By outsourcing their mailroom to MetaSource, the company was able to do just that.

VNS Health turned their paper-based process into a digitized one to achieve several benefits, including:

  • Increased efficiency
  • Reduced costs
  • Enhanced employee productivity
  • Improved member experience
  • Ensured audit preparedness

Download the case study to learn all about how the company gained these advantages with a digital mailroom solution from MetaSource.